Application of andragogy in user experience

User experience (UX) involves the behaviours, attitudes, and feelings people have about products and services. This term commonly arises when designing software applications. I was surprised and pleased to see an article demonstrating how andragogy and be applied to UX. I found this article while searching the #andragogy hashtag on Twitter. The authors suggest some great methods for incorporating andragogy into UX:

  1. Identity have users account for the principles of andragogy.
  2. Take existing components and improve the support andragogy.
  3. Obtain feedback from users regarding andragogy.
  4. Research new discoveries in andragogy.
  5. Practice designing for the principles of andragogy.

I find this a brilliant way to design software. Software can be difficult to learn and by using andragogy to aid in designing the software it can result in users being able to learn the software faster and more effectively. I’d be interested to see how andragogy can be applied towards word processing and spreadsheet software.


About simoncrothers

I am an Australian who moved to British Columbia, Canada with my family in 1998. After completing my undergraduate degree in mathematics and computing science at Simon Fraser University, I moved back to Australia for several years. During this time I completed a Masters in Computational Mathematics and began my teaching career in mathematics at the University of New South Wales. In 2010, I moved back to Canada and taught computer science at Douglas College for three years. I am currently regular faculty in the Computer Business Systems department at KPU. I have also taught some courses in the Business and Quantitative Methods department at KPU. In my spare time I like to spend time with my wife Jami, who I met in Australia, our three year old daughter Lillian, and our newly born son Aiden. I also like to indulge in the occasional video game and I am involved in various self-employed web development projects.
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